FAQ
How can we assist you?
Our Pearlindo client advisors are here to help with anything you need big or small. From guiding you to choose best accessories, Personalized pearl consultation we’re always at your service.
Frequently asked questions
Are the pearls at
Pearl Indo genuine?
Yes. At Pearl Indo, we only offer genuine pearls each one a timeless treasure of nature, crafted into jewelry with exceptional care, 100% Authentic.
Does free shipping apply
outside of Java Island?
Shipments outside of Java Island will be subject to applicable shipping fees. For detailed shipping costs, you can check them through the following page: Shipping
I am an overseas customer (outside Indonesia). Can I place an order and make international payments?
Yes, you can order Pearl Indo products, and we accept international payments via PayPal. For shipping costs and further details, please contact us through WhatsApp or email. Our team will respond to your inquiry as soon as possible.
Can I send my order as a gift?
Absolutely. Pearl Indo products make perfect gifts, and we’ll ensure your order is beautifully prepared for your loved one. We also provide a complimentary gift card for your loved ones. You can include a custom message in the note section when placing your order, or request our team’s assistance to craft a beautiful message.