Shipping & Return Information
What shipping options are available on Pearlindo?
Standard Shipping: Free
Available on all orders under IDR 590.000,-. Please allow 3-7 business days to receive your items. Items ordered together may not always ship together.
Free standard shipping across Indonesia, with a maximum item weight limit of 1 KG.
Standard shipments are dispatched from Monday to Saturday at 16:00 WIB, excluding Sundays and national holidays, For More Information:
All domestic shipping is fulfilled by JNE.
International orders cannot be placed through our website as our website currently accepts domestic orders only. If you need the product to be shipped overseas, please contact us.
Delivery costs at IDR 23.000,-/kg for orders under IDR 590.000,-.
We offer free delivery on orders over IDR 600.000,-.
During the opening promotion, all shipments are free of charge with no minimum purchase required.
A shipping notification with tracking details will be sent via email after your order has shipped.
or you can manually check through the following page: Shipping
How do I track
my online order?
Any terms and conditions
for returning an item?
For product returns, you can read the complete information through the following link: Return Policy
Make sure every item you return is in the same condition as when you first received it